Teller Posting

Teller posting allows front-line tellers to post GL journal entries directly from the Teller Dashboard. It uses the same posting workflow as back-office posting but is tied to an active till session, ensuring every transaction is tracked against a specific till, business unit, and business day.

Navigation: Dashboard → Teller Dashboard → Post Transaction

Workspace Reference

Workspace	How Users Reach It	What Users Usually Do There
Teller Dashboard	Dashboard -> Teller Dashboard	Open a till session, post teller-channel transactions, return float, review today's entries, and close the session.
Tills	Administration -> Financial Setup -> Till	Configure teller cash-handling stations, assigned users, business unit, and limits.
Till Currency Drawers	Administration -> Financial Setup -> Till Currency Drawer	Configure currencies, opening/control settings, and limits for each till.
Denominations	Administration -> Financial Setup -> Denominations	Maintain notes and coins used for opening, return-float, and close counts.
GL Journals	Accounting -> Operations -> GL Journals	Review teller-posted journal batches and posting status.

Prerequisites

Before a teller can post transactions, three things must be in place:

1. A till must exist — Created by an administrator under Administration -> Financial Setup -> Till
2. A till session must be open — The teller opens a session at the start of their shift
3. A business day must be open — The business day for the teller's business unit must be active

WARNING

If no till session is open, the Post Transaction button is disabled. You must open a till session first.

The Teller Dashboard

The teller dashboard is a specialised view for front-line staff. It provides:

Section	Description
Currencies Used	Shows the active currencies for the till session
Till Session Card	Displays the active session or lets you open/close one
GL Posting Card	The entry point for posting transactions
Drawer Balances	Current float balances per currency drawer
Today's Entries	Journal entries posted during the current session

Opening a Till Session

1. Select a Till from the dropdown (filtered to tills you have access to)
2. Select an Open Business Day
3. Click Open Session
4. The dashboard activates and shows your session details

Closing a Till Session

1. Click Close Session on the session card
2. The Close Day dialog opens with a till sheet:
   • Each currency drawer shows expected cash (opening float ± transactions) and a field for physical cash count
   • Enter denomination counts or a total amount per drawer
   • The system calculates any over/short variance
3. Add a reconciliation note if needed
4. Click Confirm Close

TIP

If the variance exceeds the configured tolerance, a warning appears. You can still close the session, but the variance is recorded for audit purposes.

Posting a Transaction (Teller Channel)

The teller posting workflow uses the same posting controls as back-office posting. The key difference is that every posted entry is automatically linked to the teller's active till session.

Step 1: Open the Posting Drawer

Click Post Transaction on the GL Posting card. The posting engine drawer slides in from the right.

The drawer header shows the posting channel and business date so the teller can confirm they are posting in the correct session.

Step 2: Select a Posting Rule

Use the Select Posting Rule lookup to search for available rules:

• Only MANUAL and BOTH mode rules appear
• Rules are filtered based on your business unit and role
• Click a rule to select it

The lookup opens a modal with a searchable table:

Column	Description
Rule Reference	Business reference for the posting rule, such as a cash deposit or withdrawal rule
Rule Name	Descriptive name
Description	What the rule does
Mode	MANUAL or BOTH

Step 3: Configure the Rule Lines

After selecting a rule, you enter the detail view where you configure each journal line:

• Fixed-account lines — Account is pre-filled, you enter the amount
• Tag-resolved lines — Account is resolved automatically from approved accounting tags
• Manual-pick lines — You select the GL account and optionally a sub-ledger from a scoped picklist
• Set the transaction amount, currency, and narration
• The system calculates individual line amounts based on the rule's percentage/fixed configuration

Account Picklists

For manual-pick lines, the system provides scoped picklists — you can only select accounts allowed by the rule setup:

Scope	What You Can Pick
ANY	Any active COA account
FOUNDATION	Accounts under a specific foundation (e.g., Assets only)
MAJOR	Accounts under a specific major account header
HEADER	Accounts under a specific account header
PARENT	Children of a specific COA account
LIST	From an explicit list of accounts

If the line requires a sub-ledger, a second picklist appears after selecting the COA account.

Step 4: Add to Draft Batch

Click Done to add the configured rule to the draft batch. You can:

• Add more rules — Search and configure additional posting rules in the same batch
• Edit a rule — Click the edit icon on any rule in the batch
• Delete a rule — Remove a rule from the batch
• Switch views — Toggle between table view and panel view for the batch

The Balance Indicator shows running debit/credit totals:

The Balance Indicator shows total debits, total credits, and whether the batch is balanced.

Step 5: Validate

Click Validate to check the entire batch:

• All lines must have accounts and amounts
• Debits must equal credits
• All required fields must be complete

If validation fails, the reasons are displayed in a red alert.

Step 6: Submit & Post

Click Submit & Post to finalise:

1. The system creates a journal batch linked to your till session
2. Journal entries are created for each rule in the batch
3. The entry routes through approval (if configured)
4. A success message shows the batch number and batch ID

Click New Transaction to start another posting without closing the drawer.

Batch Posting

Tellers can add multiple rules to a single draft batch before submitting. This is useful for compound transactions:

Example: Client deposits cash and pays a fee

Rule	Type
Cash Deposit	Debit cash on hand and credit the client savings account.
Fee Charge	Debit the client savings account and credit fee income.

Both rules are configured, added to the batch, validated together, and posted as a single balanced batch.

Minimizing the Posting Drawer

If you need to check something else while mid-transaction:

1. Click the minimize button (─) on the drawer toolbar
2. The drawer collapses to a floating widget at the bottom-right
3. Continue working on the dashboard or other pages
4. Click the widget to restore the drawer with all your draft data intact

Return Float

During a session, you can return excess float from a currency drawer:

1. Click Return Float on the drawer balance card
2. Enter the return amount (or denomination counts if denomination mode is enabled)
3. Confirm — the float is deducted from the drawer balance

Today's Entries

The Today's Entries section on the dashboard shows all journal entries posted during the current session:

• Filter by currency using the currency tabs
• Click View History to see a full transaction history with pagination and date filters
• Each entry shows the debit/credit amounts, reference, and posting time

Till Management (Administrator)

Tills are configured by administrators under Administration -> Financial Setup -> Till and Administration -> Financial Setup -> Till Currency Drawer:

Tills Tab

Field	Description
Till Code	Unique identifier (e.g., TILL-001)
Till Name	Descriptive name (e.g., "Main Teller Till")
Till Type	TELLER, VAULT, MOBILE, or ATM
Primary Currency	The main currency for this till
Allowed Role	Restrict to a specific role (optional)
Status	ACTIVE, INACTIVE, or MAINTENANCE

Currency Drawers

Each till can have multiple currency drawers — one per currency:

Field	Description
Currency	The drawer's currency
Sub-Ledger	The GL sub-ledger linked to this drawer
Max Cash Limit	Maximum cash this drawer can hold
Min Cash Limit	Minimum cash before a refill is needed

Sessions Tab

A read-only view of all till sessions (open and closed) across all tills:

Column	Description
Till	Which till the session belongs to
Business Unit	The branch
Opened By	The teller who opened the session
Opened At	When the session started
Drawers	Opening floats per currency
Status	OPEN or CLOSED

Differences from Back-Office Posting

Feature	Teller Posting	Back-Office Posting
Access	Teller Dashboard	Accounting → Operations
Channel	TELLER	BACKOFFICE
Till Session	Required	Not required
Business Day	Must be open	Not required
Typical Users	Front-line tellers	Accountants, back-office staff
Use Cases	Cash deposits, withdrawals, fee collection	Adjustments, accruals, reclassifications

Related Pages

• Back-Office Posting — Manual posting for accountants
• GL Posting Rules — Configure the rules used for posting
• GL Rule Details — Debit/credit line structure
• GL Posting Approval — Approval policies
• GL Journals — View all posted journal entries