Skip to content

Client & Group Types

The Client & Group Types page lets you define the categories of clients and groups your organisation manages.

Navigation: Administration → General Setup → Client & Group Types

Workspace Reference

WorkspaceHow Users Reach ItWhat Users Usually Do There
Client And Group TypesAdministration -> General Setup -> Client And Group TypesDefine classifications, age limits, group-size rules, and behavior used during party creation.
Individual ClientsParties -> Individual ClientsSelect a client type when registering a person.
GroupsParties -> GroupsSelect a group type and enforce group-specific member rules.
Custom FieldsAdministration -> General Setup -> Custom FieldsAttach additional required fields to specific client or group types where needed.
Loan ProductsLoans -> Setup -> ProductsUse client or group type rules in borrower eligibility where configured.

Client Types

Client types classify the individuals or entities your organisation serves. Common examples:

Client TypeDescription
IndividualA natural person (member, customer)
MemberA SACCO or cooperative member
CorporateA registered business entity
JointA jointly held account holder

Creating a Client Type

  1. Click Create on the Client Types section
  2. Fill in the form:
FieldDescription
Type NameThe name of the client category (e.g., "Member")
DescriptionOptional description of this type
Minimum AgeMinimum age requirement for clients of this type
Can Have GuarantorsWhether clients of this type can act as or have guarantors

The Minimum Age and Can Have Guarantors fields affect downstream eligibility checks for accounts, lending, guarantor selection, and policy review.

  1. Submit the form

How Client Types Are Used

  • When creating a new client, you select their type
  • Client types can have different custom field requirements
  • Reports can be filtered by client type
  • Loan product eligibility may be restricted to certain client types

Group Types

Group types define the categories of groups in your organisation. Groups are collections of clients that share a common bond.

Group TypeDescription
Solidarity GroupA group where members guarantee each other's loans
Village SavingsA community savings group
Self-Help GroupAn autonomous group for mutual aid

Creating a Group Type

  1. Click Create on the Group Types section
  2. Fill in the form:
FieldDescription
Type NameThe name of the group category
DescriptionOptional description
Minimum MembersMinimum number of members required
Maximum MembersMaximum number of members allowed
  1. Submit the form

Next Steps

Pinkapple ERP by Stat Solutions Network