Appearance
Deposits Overview
The Deposits module manages customer deposit products, deposit accounts, holds, mandates, fixed deposits, savings plans, community funds, and deposit end-of-day processing.
Main Areas
Setup covers deposit products and product behavior.
Operations covers deposit accounts, blocked funds, account holds, mandates, EOD processing, fixed deposits, savings plans, and community funds.
Workspace Reference
| Workspace | How Users Reach It | What Users Usually Do There |
|---|---|---|
| Deposit Products | Deposits -> Setup -> Products | Configure account type, currency, interest, fees, limits, product flags, pricing, GL mappings, and availability. |
| Deposit Accounts | Deposits -> Operations -> Accounts | Create accounts, validate opening, review balances, view statements, view transactions, activate, freeze, unfreeze, close, or reactivate accounts. |
| Blocked Funds | Deposits -> Operations -> Blocked Funds | Create, review, and release balance restrictions tied to deposit accounts. |
| Account Holds | Deposits -> Operations -> Account Holds | Apply account-level holds that restrict activity until released. |
| Mandates | Deposits -> Operations -> Mandates | Maintain account mandates, mandate rules, signatories, executions, and mandate history. |
| EOD Processing | Deposits -> Operations -> EOD Processing | Run or review scheduled deposit product activity such as interest, fees, dormancy, and maturity behavior. |
| Fixed Deposits | Deposits -> Operations -> Fixed Deposits | Review FD accounts, create term features, fund fixed deposits, monitor maturity, renew matured deposits, and review accruals. |
| Savings Plans | Deposits -> Operations -> Savings Plans | Create and monitor structured saving commitments linked to deposit accounts. |
| Community Funds | Deposits -> Operations -> Community Funds | Create and manage group or ROSCA-style fund activity where enabled. |
TIP
The product setup controls the account behavior users experience later. If an account cannot be opened, funded, withdrawn from, or processed in EOD as expected, review the deposit product, product flags, pricing profile, GL mappings, and account status before treating it as a transaction problem.
Typical Deposit Lifecycle
- Configure the deposit product.
- Open a deposit account.
- Process deposits, withdrawals, transfers, or account instructions.
- Apply holds or blocks where needed.
- Run interest and EOD activity according to configuration.
- Manage fixed deposits, savings plans, or community fund activity where applicable.
- Close or restrict accounts according to policy.
For a concrete account example, see Deposit Account Opening To Close.
Key Controls
Deposit products control interest, fees, dormancy, minimum balance behavior, holds, withdrawal restrictions, fixed deposit behavior, and accounting treatment. Product setup should be reviewed before accounts are opened.