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Organisation Details

The Organisation Details page is the first stop when setting up your company. It contains the core settings that affect how dates are displayed, which currency is used by default, how services are labelled, and which legal/contact identity appears on printed or generated business documents.

Navigation: Administration → General Setup → Organisation Details

Workspace Reference

WorkspaceHow Users Reach ItWhat Users Usually Do There
Organisation DetailsAdministration -> General Setup -> Organisation DetailsReview company-level display, timezone, language, base currency, date format, service display names, and document identity.
Currency UsedAdministration -> Financial Setup -> Currency UsedActivate operational currencies after confirming the base currency.
Business Units And TypesAdministration -> General Setup -> Business Units And TypesBuild the organization structure after company-level settings are confirmed.
Service SwitcherMain application sidebarSee custom service display names where multiple service contexts exist.

Company Settings

The company settings card displays and allows you to configure:

SettingDescriptionExample
TimezoneThe default timezone for date/time display and processingAfrica/Kampala (UTC+3)
LanguageThe display language for the interfaceEnglish
Base CurrencyThe primary currency for financial reportingUGX (Ugandan Shilling)
Date FormatHow dates are displayed throughout the applicationDD/MM/YYYY
Paper SizeDefault paper size for printed reportsA4

TIP

The base currency is set during company registration and is used as the default for all financial reporting. You can still transact in multiple currencies — see Currency for details.

Service Display Names

If your company subscribes to multiple services, you can assign custom display names to each service. This helps users identify services using familiar terminology.

For example:

  • Default: "Banking & Finance" → Custom: "Core Banking Operations"
  • Default: "Community Finance & HR" → Custom: "SACCO Management"

Editing Service Display Names

  1. Scroll to the Service Display Names card
  2. Each active service shows its default name with an editable text field
  3. Enter your preferred display name
  4. Click Save

The custom names appear in:

  • The Service Switcher dropdown
  • Service-related headers and labels throughout the application

INFO

Service display names are cosmetic only — they don't affect functionality, permissions, or data scoping.

Document Identity

The Document Identity card controls the tenant-wide legal and contact block used by:

  • generated communication documents
  • invoice print and PDF output
  • deposit statement print and PDF output
  • loan installment schedule PDF export
  • report PDF exports
  • document transaction print reviews
  • A4 POS receipts and return slips
  • future statements, notices, and standard printable business documents

Typical fields include:

FieldMeaning
Legal NameRegistered company or organisation name.
Display / Trading NameShorter public-facing name shown in headers.
TaglineOptional secondary line under the organisation name.
Address LinesMailing or physical address shown in document headers.
City / Region / CountryLocation details included in the printed identity block.
Primary / Secondary PhoneContact numbers for customers, members, or external recipients.
Primary EmailMain contact email shown on generated outputs.
WebsitePublic website or service portal.
Registration / TIN / VATCompliance details used in document footers where applicable.
Logo URLDocument-facing logo reference when templates or print layouts use it.
Footer DisclaimerStandard footer note for printed business documents.

Use this card when the organisation needs one standard document identity across invoices, notices, letters, statements, and other generated outputs.

If a business unit later needs its own letterhead, that should be configured through branch-specific document logic rather than by changing the tenant-wide identity for everyone.

Standard report and document outputs use the organisation identity as the customer-facing letterhead. If a logo is uploaded, it appears in the document masthead. If no logo is available, Pinkapple ERP uses a clean text monogram derived from the organisation name so documents still have a consistent header.

The standard footer keeps the Pinkapple ERP platform attribution centered at the bottom of printable documents. Page numbers remain separate where the output supports pages.

Current standardised outputs include:

Output AreaPresentation Behaviour
Report PDF exportsFormal report masthead, tenant identity, filters, report title, page footer.
Document transactionsTransaction review layout with status, summary, lines, totals, signatures, and footer.
Billing invoicesTenant identity header and shared document footer.
Deposit statementsTenant identity header, account statement body, and shared document footer.
Loan schedulesTenant identity plus loan schedule export body and shared footer.
Share certificatesTenant identity and footer included in the exported certificate container.
POS A4 receipts/returnsDocument-style A4 print with centered Pinkapple ERP footer.
POS 58mm/80mm receiptsCompact thermal layout; the large document shell footer is intentionally omitted.

Use A4 POS paper when a customer needs a formal printed document. Use 58mm or 80mm when printing to a receipt printer.

Next Steps

Pinkapple ERP by Stat Solutions Network