Payment Channels

Payment Channels is where administrators activate the ways money can move in Pinkapple ERP.

Use this page to control which channels are available to POS, Billing, Wallet, Payments & Settlement, and other payment-consuming workspaces.

The current user-facing location is Payments & Settlement > Setup > Payment Channels. Older administration links may still open the same shared workspace for compatibility.

Workspace Reference

Workspace	How Users Reach It	What Users Usually Do There
Payment Channels	Payments & Settlement -> Setup -> Payment Channels	Activate or deactivate shared payment rails and review usage context.
POS Channel Enablement	Point of Sale -> Setup -> Payment Channels	Enable approved payment rails for POS cashier use.
Billing Payments	Billing -> Operations -> Invoices	Apply payments using activated channels.
Wallets And Payment Batches	Wallets or Payments & Settlement operations workspaces	Use activated rails for wallet top-ups, disbursements, holds, batches, and settlement review.

What A Payment Channel Means

A payment channel represents a permitted rail or method for collecting or paying money.

Common examples include:

• Cash.
• Bank transfer.
• Mobile money.
• Wallet.
• Card.
• Cheque.
• Internal transfer.

The channel controls how users classify payments and which payment workflows can use that method.

Where To Find It

Open Payments & Settlement > Setup > Payment Channels.

This is a shared setup area. Do not create separate channel definitions inside POS, Billing, or Payments if the shared channel already exists.

What Users Can Do

Depending on permissions, administrators can:

• View the supported payment channel catalog.
• Activate channels for tenant use.
• Deactivate channels that should no longer be used.
• Review channel type, settlement behavior, and supported operational usage.
• Keep legacy or inactive channels visible for cleanup and transition review.

How Other Workspaces Use Channels

Workspace	How it uses payment channels
Billing	Selects the channel when applying a payment to an invoice.
POS	Controls which tender methods cashiers can use for sales and refunds.
Payments & Settlement	Uses channels for payment transactions, payment instruments, payment batches, and settlement review.
Wallet	Uses channels and rails for wallet collections, top-ups, disbursements, and settlement.

Good Setup Practice

• Activate only the channels the organisation actually uses.
• Keep channel names clear enough for cashiers and finance users.
• Review settlement behavior before enabling a channel for operations.
• Confirm the finance team understands which channels require reconciliation.
• Do not deactivate a channel until open transactions and settlement work have been reviewed.

Related Guides

• Payments And Settlement
• Billing And Invoicing
• Navigation & Permissions